Pay Your Bill
Monthly Billing Procedures
Before the 1st day of each month, water and sewer bills will be mailed to residents. Due date for each month will be on the 20th of the month. The billing format reflects a penalty if not paid by the due date on the face of the bill. The Village will send a combined late fee and disconnect notice on the 21st of each month. Disconnections are 10 days after late fees are mailed out.
If you feel you are unable to make your monthly payment, please contact our office to discuss payment arrangements and avoid disconnection of service. Disconnection of service for non-payment will be charged $110.00.
Options to Pay Your Bill
In-Person
- Our office is open M-F 8:30AM to 4:30PM
Drop Box
- A secure drop box is located just outside the office doors at Village Hall for your convenience anytime day or night.
Byron Bank and Solutions State Bank
- Payment can also be made at any Byron Bank, and Solutions Bank locations by check or cash.
Online
- Online payments can be accepted through https://bsaonline.com/?uid=2545
- Residents will have the option of reviewing their historical data, choose to receive their bill electronically, and review consumption.
- Debit or Credit Cards: there is a charge of 2.75% with a $1.50 minimum fee
- E-Checks: There is a $1.50 flat fee
- There is availability for recurring payment set up.
U.S. MAIL
Payments can be mailed to:
200 N. Hill St.
Poplar Grove, IL 61065
