FAQs

Garbage & Recycling Services

Who is the service provider for the Village?

MDC Environmental Services
Phone: (815) 568-7274

WASTE COLLECTION & RECYCLING GUIDELINES FOR POPLAR GROVE, IL (VILLAGE OF)

Why do I have to have to use one provider?

The Village of Poplar Grove Ordinance # 5-7-1 (A) establishes one waste hauler (scavenger) for the Village.  A major reason to establish a single source for trash pick-up is the wear and tear on roads is a major local expense.  One trip from a double axle waste hauler is equivalent to wear and tear from 1,000 cars on the roadway.

What day is collection day?

Collection day will be WEDNESDAY  effective January 2023.

What does it cost? And what does it include?

The monthly service is a flat $20.95.

Residents will have a 95 gallon cart for one flat rate. It also includes a 65 gallon recycling cart for every resident.

This monthly rate includes UNLIMITED garbage for no added fees, Recycling, and one FREE bulk item each week under 50 pounds.  Household bulk items include chairs, couches, dresser, washer/dryer, etc.  

When do I get billed?

Billing will take place quarterly.  

Call MDC to make payments from a card or bank account at (815) 568-7274.  There will be a toll free number on your invoice that will allow you to call 24 hours a day to make your payments.  You may also log on line to https://www.mdces.com/bill-pay after you receive your first invoices to make online payment or set up your profile.  As always, you can mail in your invoice stub with a physical check payment.

Do I need Stickers?

There is NO LONGER a need to purchase stickers for bulk items or yard waste.

Is there a Senior Discount?

The same discount is available.  Please call MDC to register that information at (815) 568-7274.

How do I prepare Yard Waste?

Yard waste is prepared in brown waste bags, or your normal 35 gallon garbage can with an “X” on the side of the can.  Residents who prefer a garbage can could request to have a special yard waste cart for free.  Yard waste pick up is first week of April until last week of November, weather permitting.  NO plastic bags are allowed in compost so yard waste must be prepared in brown paper bags or carts.

Do they have yard waste containers if I want one?

A permanent 95 gallon yard waste cart will be provided at no charge upon request. You may still use your cans marked with an X or yard waste bags.

Who do I call if I need a dumpster for my house?

You can call MDC at (815) 568-7274 or any company for Yard Dumpsters ONLY.

Does this include commercial service?

Commercial customers should have received response from MDC with rate information.  Rate tables are also available on our Website.  

Do I have to have Garbage Pick Up?

Municipal Ordinance # 5-7-1(C) requires every resident to have garbage pick-up.  There is a penalty for violating this Ordinance.